Communication plays a critical and foundational role in healthcare workflows, acting as the glue that binds all the components of care delivery. Effective communication ensures that healthcare workflow solution professionals—doctors, nurses, administrators, and other staff members—are aligned in their understanding of patient needs, treatment plans, and progress. It facilitates the seamless exchange of vital information, such as patient histories, diagnoses, treatment updates, and medication details, between various departments, ensuring that the right care is delivered at the right time. Clear communication is also essential for preventing medical errors, as misunderstandings or missed information can lead to incorrect treatments, medication errors, or delayed responses to patient needs. For example, proper communication during handoffs between shifts or between departments ensures continuity of care, reducing the chances of gaps or redundancies in treatment. In addition, effective communication with patients is crucial to their engagement and understanding of their care plans, fostering trust and compliance with treatment protocols. Furthermore, modern Improving workflow in healthcare settings often rely on interdisciplinary teams, and communication among different specialities or departments can optimise decision-making, treatment strategies, and patient outcomes. Technologies like Electronic Healthcare Workflow Automation Records (EHR) and other digital tools support this communication by providing a centralised platform for sharing patient information, making it accessible to all relevant parties.